Comprehensive legal documents, policies, and compliance information for 4 Core Labs and the GAIA Tutoring Platform.
4 Core Labs provides custom PC building, AI services (web design, AI integration, debugging, custom development, consulting), GAIA adaptive AI tutoring, robotics components, and programming courses. All services are subject to availability and the specific terms agreed upon at the time of engagement.
All prices are listed in USD unless otherwise stated. Pricing is subject to change with 30 days notice. For project-based work, a 50% deposit may be required before work begins. Remaining balance is due upon completion unless otherwise agreed. For subscription services (GAIA Tutoring, Programming Courses), charges recur monthly or annually as selected. You may cancel subscriptions at any time; no partial refunds for unused time.
Custom development, web design, and AI solutions created for you are owned by you upon full payment. 4 Core Labs retains the right to use general techniques and non-proprietary knowledge gained during the engagement. We do not resell custom solutions built specifically for your organization. Course content, tutorials, and educational materials on GAIA remain the intellectual property of 4 Core Labs.
4 Core Labs offers free access to GAIA Tutoring and Programming Courses for verified orphanages, foster care organizations, registered NGOs, nonprofit schools serving underserved communities, and refugee support organizations. Access is granted via an application and verification process. We reserve the right to revoke access if eligibility criteria are no longer met or if fraudulent information was provided. This program is free — if anyone asks you to pay for an access code, report it to [email protected].
4 Core Labs provides services on an "as-is" basis. We are not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claim shall not exceed the amount paid by you for the specific service in question. This does not apply to damages caused by our gross negligence or intentional misconduct.
You agree to indemnify and hold harmless 4 Core Labs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
These terms are governed by the laws of the State of Alabama, United States. Any disputes shall be resolved in the courts of Alabama.
Contact Forms: When you submit a form on our website, we collect your name, email address, phone number, and the message/service details you provide. This is sent to Formspree (our form processor) and forwarded to our email and Telegram notifications.
GAIA Platform: Student accounts collect name, email, learning progress, quiz scores, and interaction data to provide adaptive tutoring. Institution accounts collect administrator contact information and organizational details.
Automatically: We collect basic usage analytics through Cloudflare (IP address, browser type, pages visited) to improve our website. We do not use third-party tracking cookies for advertising.
Your information is used to: respond to inquiries and quote requests, deliver services you've purchased, provide and improve the GAIA tutoring experience, process subscription payments, communicate important updates about your account or services, and improve our website and offerings through aggregated analytics. We never sell your personal data to third parties.
Formspree: Processes contact form submissions. Data is stored on Formspree's servers per their privacy policy at formspree.io/legal/privacy-policy.
Cloudflare: Provides CDN, DNS, and security services. Collects IP addresses and request logs as part of their service at cloudflare.com/privacypolicy.
Telegram: Used for internal notifications of new form submissions. Your message content is sent to our Telegram bot for immediate response.
Stripe: Processes subscription payments securely. We do not store credit card numbers; all payment data is handled by Stripe at stripe.com/privacy.
GAIA Tutoring serves K-12 students. For students under 13, account creation must be initiated by a parent, guardian, or school administrator. We collect only the minimum data necessary to provide educational services: name, grade level, and learning progress. We do not collect personal information from children under 13 for marketing purposes. We do not display personal information publicly. Parents and school administrators may request access to or deletion of a student's data at any time by contacting [email protected].
For institutional GAIA deployments, 4 Core Labs acts as a "school official" under FERPA. We do not disclose student education records to any third party without written consent from the institution or parent/guardian, except as permitted by FERPA. All student data is encrypted in transit and at rest.
Contact form data is retained for 12 months. GAIA student data is retained for the duration of the subscription plus 1 year, unless the institution or parent requests earlier deletion. You may request deletion of your data at any time by emailing [email protected].
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, opt out of non-essential communications, and withdraw consent for data processing. Exercise any of these rights by contacting [email protected].
We implement industry-standard security measures including SSL/TLS encryption for all data in transit, encrypted storage for sensitive data, and regular security reviews. While no system is completely secure, we take reasonable measures to protect your information.
For any privacy-related questions, data requests, or concerns:
Email: [email protected]
Phone: (334) 545-1076
4 Core Labs
United States
This section applies to all users within the European Economic Area (EEA), the United Kingdom, and any other jurisdiction where the General Data Protection Regulation (GDPR) applies. 4 Core Labs is committed to protecting the personal data of EU users in accordance with the GDPR.
We process your personal data under the following legal bases:
Under the GDPR, you have the following rights:
4 Core Labs is headquartered in the United States. If your data is transferred outside the EEA/UK, we ensure adequate safeguards are in place, including:
To request details of the specific safeguards used for your data transfer, contact our Data Protection Officer.
For GDPR-related inquiries, including data subject access requests (DSARs), please contact our Data Protection Officer:
Email: [email protected]
Subject line: "GDPR Request – [Your Name]"
Response time: We will acknowledge your request within 72 hours and respond substantively within 30 days, as required by the GDPR.
In the event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and notify you directly without undue delay if the breach is likely to result in a high risk to your rights and freedoms.
4 Core Labs respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, we will respond expeditiously to notices of alleged copyright infringement.
If you believe that content on our platform (website, GAIA Tutoring materials, user submissions, or any other content hosted by 4 Core Labs) infringes your copyright, please provide a written DMCA takedown notice that includes:
Designated DMCA Agent:
4 Core Labs — Legal Department
Email: [email protected]
Subject: "DMCA Takedown Notice"
Alternatively, send via postal mail to our registered business address (available upon request).
If you believe that your content was removed in error or that you have the right to use the material, you may file a counter-notification. Your counter-notification must include:
In accordance with the DMCA, 4 Core Labs will terminate access for users or accounts that are the subject of repeated, valid DMCA takedown notices.
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, improve your experience, and provide analytics to site owners. This policy explains the cookies used on 4corelabs.com and how you can manage them.
Strictly Necessary Cookies:
__cf_bm, cf_clearance — Cloudflare security and bot management cookies that protect the site from malicious traffic.sw.js service worker registration — enables PWA functionality for offline access.Analytics Cookies:
__cfduid, _cfuvid — Cloudflare analytics cookies that collect anonymized data about page views, browser types, and general traffic patterns.Functional Cookies:
pwa_installed — Remembers if you have installed the PWA to avoid repeated prompts.theme_preference — Stores your display preference if applicable.We do not use third-party advertising cookies, social media tracking pixels, or retargeting cookies. We do not use Google Analytics, Facebook Pixel, or similar advertising trackers.
The following third-party cookies may be set by our service providers:
You can control and manage cookies in several ways:
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.
4 Core Labs is committed to ensuring digital accessibility for people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure that our website and the GAIA Tutoring Platform are accessible to the widest possible audience, including students with disabilities.
We have implemented and continuously work to improve the following accessibility features:
The GAIA Tutoring Platform is designed with accessibility as a core principle:
Despite our best efforts, some pages or features may not yet be fully accessible. We are actively working to address any gaps. If you encounter an accessibility barrier, please let us know so we can prioritize remediation.
If you require an accommodation to use our website or the GAIA Platform, please contact us:
Email: [email protected]
Phone: (334) 545-1076
Subject: "Accessibility Accommodation Request"
Please include a description of the accessibility barrier you encountered and the accommodation you are requesting. We aim to respond within 2 business days and will work with you to find a solution.
We conduct regular accessibility audits, both automated and manual, and incorporate accessibility testing into our development process. We also welcome feedback from users and accessibility professionals to continuously improve our platforms.
In compliance with the Children's Online Privacy Protection Act (COPPA), 16 C.F.R. Part 312, 4 Core Labs requires verifiable parental or guardian consent before collecting personal information from children under the age of 13 for use on the GAIA Tutoring Platform. This form must be completed by a parent or legal guardian for any student under 13.
We collect only the minimum personal information necessary to provide educational tutoring services:
We do not collect photographs, geolocation data, Social Security numbers, or any information for commercial marketing purposes from children under 13.
PARENTAL / GUARDIAN CONSENT — GAIA TUTORING PLATFORM
I, the undersigned parent or legal guardian, confirm that:
Student Information:
Student Name: _________________________________ Age: ____ Grade: ____
Parent / Guardian Information:
Full Name: _________________________________
Relationship to Student: _________________________________
Email Address: _________________________________
Phone Number: _________________________________
Signature: _________________________________ Date: _____________
This form may be submitted electronically via email to [email protected] with the subject line "COPPA Consent — [Student Name]" or completed through the GAIA Platform account setup process. Electronic signatures are accepted and have the same legal effect as written signatures under the E-SIGN Act (15 U.S.C. § 7001 et seq.).
For institutional deployments of GAIA Tutoring, the school or organization acts as the data controller. A designated school administrator may provide bulk consent on behalf of students under 13, provided that the school has authority to consent on behalf of parents under applicable law and that parents are notified of the data collection practices. The institution assumes responsibility for obtaining and maintaining parental consent in accordance with FERPA and COPPA.
Parents and guardians may at any time:
To exercise any of these rights, contact [email protected] with the subject line "COPPA Data Request — [Student Name]."
The content provided through 4 Core Labs — including but not limited to GAIA Tutoring lessons, programming courses, robotics materials, AI tutorials, blog posts, and all other educational content — is intended for educational and informational purposes only. Nothing on this platform should be construed as professional advice of any kind.
Our educational content does not constitute:
While we strive to ensure the accuracy and currency of all educational content, 4 Core Labs does not warrant that the information is error-free, complete, or up-to-date. Technology evolves rapidly, and specifications, best practices, and industry standards may change. Users should verify critical information independently.
The GAIA Tutoring Platform uses artificial intelligence to generate adaptive learning content, explanations, and quiz questions. AI-generated content may occasionally contain inaccuracies, and the adaptive learning algorithm may not perfectly suit every student's learning style. GAIA is designed to assist and enhance learning, not to replace qualified educators or accredited educational programs.
Our platform may reference or link to third-party resources, tools, or websites. We do not endorse, control, or accept responsibility for the content, accuracy, or privacy practices of third-party resources. Access third-party content at your own discretion.
Users (and parents/guardians of minor users) are responsible for:
By creating an account, accessing, or using the GAIA Adaptive AI Tutoring Platform ("GAIA"), you agree to be bound by this End User License Agreement (EULA). If you are a parent, guardian, or school administrator creating an account for a student under 13, you represent that you have read this EULA and consent on behalf of the minor.
Subject to your compliance with this EULA, 4 Core Labs grants you a limited, non-exclusive, non-transferable, revocable license to access and use GAIA for personal or institutional educational purposes during the term of your subscription. This license does not include the right to:
To use GAIA, you must:
All content on GAIA, including but not limited to lessons, quizzes, AI-generated explanations, adaptive learning paths, course materials, UI elements, and branding, is the intellectual property of 4 Core Labs and is protected by copyright, trademark, and other intellectual property laws. You may not redistribute, sell, or claim ownership of any GAIA content.
GAIA uses a proprietary adaptive AI learning engine. By using GAIA, you acknowledge that:
GAIA is offered on a subscription basis (monthly or annual). Subscriptions automatically renew at the end of each billing period unless canceled. You may cancel at any time. Cancellation takes effect at the end of the current billing period. No partial-month or partial-year refunds for early cancellation, except as described in the Refund Policy (Section 12).
Eligible organizations (orphanages, registered NGOs, nonprofit schools, foster care organizations, refugee support organizations) may receive free access to GAIA under our Free Access Program. Free access is subject to verification and may be revoked if eligibility criteria are no longer met. Free access accounts are subject to the same EULA terms.
We may terminate or suspend your GAIA access at any time, with or without cause, including for violation of this EULA or the Acceptable Use Policy (Section 11). Upon termination, your right to use GAIA ceases immediately. We are not liable for any loss of data resulting from account termination.
GAIA IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that GAIA will be uninterrupted, error-free, or meet your specific educational requirements.
IN NO EVENT SHALL 4 CORE LABS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF GAIA, INCLUDING DAMAGES FOR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Our total liability for any claim related to GAIA shall not exceed the subscription fees you paid in the 12 months preceding the claim.
4 Core Labs is committed to protecting the personal information entrusted to us by our users, students, and institutional partners. Despite our best efforts, no system is completely immune to security incidents. This policy outlines how we will notify affected individuals in the event of a data breach involving personal information.
For the purposes of this policy, a "data breach" means any unauthorized access, acquisition, use, or disclosure of personal information that compromises the security, confidentiality, or integrity of that information. This includes breaches of data stored on our systems as well as data processed by our third-party service providers.
Upon discovering or being notified of a potential data breach, 4 Core Labs will:
When a data breach involves personal information that poses a risk to individuals, we will notify affected parties without undue delay. Notification will be sent via:
Breach notifications will include:
Given that GAIA serves K-12 students, breaches involving student data (especially data of children under 13) will receive the highest priority. In addition to notifying parents/guardians, we will:
If you believe you have been affected by a data breach or have questions about this policy:
Email: [email protected]
Phone: (334) 545-1076
This Acceptable Use Policy ("AUP") establishes the rules and expectations for using the GAIA Adaptive AI Tutoring Platform. By using GAIA, you agree to comply with this policy. This policy applies to all users: students, parents/guardians, teachers, school administrators, and institutional account holders.
You agree to use GAIA only for its intended educational purposes:
The following activities are strictly prohibited on GAIA:
Students using GAIA are expected to:
Teachers and administrators with institutional accounts are responsible for:
Violations of this AUP may result in:
To report a violation of this AUP:
Email: [email protected]
Subject: "AUP Violation Report"
Please include as much detail as possible, including the user account involved (if known), the nature of the violation, and any supporting evidence (screenshots, timestamps, etc.).
4 Core Labs strives to provide high-quality services. If you are not satisfied, we want to work with you toward a fair resolution. This policy covers refunds for all 4 Core Labs services: PC Building, AI Services, GAIA Tutoring, Robotics, and Programming Courses.
To request a refund, contact us with:
Email: [email protected]
Phone: (334) 545-1076
Subject: "Refund Request — [Your Name]"
If you disagree with a refund decision, you may request a review by a 4 Core Labs manager. To escalate, email [email protected] with the subject line "Refund Dispute — [Your Name]" within 30 days of the original refund decision.
Questions about our legal documents?
[email protected] · (334) 545-1076
4 Core Labs · United States · Alabama